Claims Service

When an aircraft is insured with aeroinsure.com, you can confidently expect the very best claims service. Our dedicated General Aviation claims team will handle your client's claim with expediency, efficiency, sympathy and an unparalleled level of expertise.

For those minor bumps and scrapes you can lodge details by using the Claim Form on the Website (see Making a Claim below).

All claims are handled by our in-house dedicated Claims team. Aeroinsure.com has at its disposal a team of specialist General Aviation aircraft surveyors and aviation lawyers who handle both own aircraft damage claims and third party or passenger legal matters. The level of service provided by this highly regarded team is second to none.

Making a Claim

If your client is unfortunate enough to have an accident, you should contact us by the more appropriate of the following methods:

If your client's aircraft has sustained serious damage or there has been bodily injury or damage to third party property, you should call our claims service directly:

1) Tony Freeman

Office hours: 020 7369 2730

2) Natalie Nauman

Office hours: 020 7369 2843
Out of hours: 07887 942310

Our aeroinsure.com team will be mobilised immediately to ensure that the situation is brought under control and that your interests are safeguarded from the earliest possible moment.

If the damage to the aircraft is not serious and there has been no bodily injury nor third party property damage, please complete the Claim Form on the web site. An aeroinsure.com team member will contact you within one working day.

Under no circumstances should you or your client make any admission of liability in the event of bodily injury or third party property damage.